VPN Keeps Disconnecting then Reconnects in a Continuous Cycle
Summary
Applications may appear to be laggy or it gives messages you are not signed in or connected.
- Verify the Barracuda VPN client on your taskbar. If you see the icon going from green to blue, then back to green, this means the VPN is reestablishing connection.
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Instructions
Things to try before creating an incident.
- Reboot the computer and see if this fixes the issue
- Reboot your router if you are working from home
If the above steps do not work, then it's most likely a problem with the VPN client or VPN server.
Please create an incident with the service desk for further troubleshooting. We will determine if it's the server or if a new VPN profile will need to be created.