Docking Station Does Not Turn On

Modified on: Sat, Sep 23 2023 1:05 PM

Summary

The docking station does not turn on.



Instructions


Instructional videos found here.


  • Disconnect all the cables from the docking station, including the ac adapter.
  • Check the LED on the ac adapter plug. If the LED is off, try with a known-good ac adapter. Else, go to the next step.
  • Allow the docking station to auto reset. Do not connect any cables to the docking station for 3 minutes.
  • Connect the ac adapter to the docking station. The LED on the power button flashes three times to indicate that the self-test passed.
  • Power on the docking station. The LED on the power button remains lit.


Dell's website: https://www.dell.com/support/kbdoc/en-us/000131784/how-to-use-and-troubleshoot-dell-docking-station-wd19

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