8x8 - How Do I Delete My Voicemails?

Summary

Learn how to delete voice mail from your 8x8 account.

Instructions

Objective

Delete voicemails stored in Work for Desktop/Work for Mobile.

With 8x8 Work, there is a simple way to delete several (or all) of your voicemails permanently and at once!

Do you use our Voicemail-to-Email feature? Remember that deleting these emails does not remove them from your voicemail box. When it gets full, you can’t receive new voicemails until you make room for more.

Applies To

Work for Desktop
Work for Mobile

Procedure

Deleting in Bulk

From Work for Desktop

In Work for Desktop click the Phone icon.
Click the Voicemails tab.
Hover over a voicemail you want to delete and you will see 3 dots appear on the right
Click More Options (three dots) > Delete.
Click either Select All > Delete. If you want to delete all the voicemail
OR
Click the boxes next to all the voicemail you want to delete individually and then click Delete

From Work for Mobile

In Work for Mobile tap the Calls icon.
Tap the Voicemails tab.
Slide a voicemail to the right and click Select All.
Tap Delete.

Deleting Single Voicemails by Phone

On your phone, access voicemail options:
From your own extension
Dial 555and enter your voicemail password.
- From another extension in your system
  Dial 500, enter your extension number, then enter your voicemail password.
From the audio main menu, press 1to Review Messages.
- Press 1 to listen to New messages.
- Press 2 to listen to Old messages.
- Press 3 to listen to Group messages.
Either while the message is playing or right after it finishes playing, press 3 to delete that message.
To exit voicemail options, press 9 (or hang up).

Information taken from 8x8 link