Login Instructions for New Laptop

Setup

1. Ensure the laptop is connected to the network if you're signing into it for the first time. It can be connected to a docking station or Wi-Fi. (Users working outside the hospital will need to connect to home WiFi or any network with internet.)

2. If connecting to the Wi-Fi, connect to the "Hospital_Employees" network. The password is "Nobis6500" (This applies to new laptops being used for the first time)

If the laptop doesn't show connected, then the laptop needs to be whitelisted. It will prevent you from logging in. A ticket will need to be created.
If you're unable to connect to Wi-Fi, please use a docking station or a network cable if you have a laptop that supports it.
A whitelisted laptop avoids logging onto the network each time you visit the hospital. It should automatically connect.

Instructions

1. CREDENTIALS Ensure you have received your computer login instructions from your manager or HR if you're a first-time user.

Select "Other User" on the screen if you see another login on the screen
Remote workers should receive login information from IT. It will be sent by text, email, or by a phone call.

2. PASSWORD (First-time user) Once you put in the credentials, you'll be asked to create a new password. (Does not apply if working from home). Employees that start without a hospital will have an opportunity to change their password.

Eight characters minimum
At least one uppercase
At least one number
It can contain a symbol but is not required
It cannot contain your name
Passwords do not expire. Ensure it's strong and easy to remember

3. THE LANDING After you log in and your Windows profile is created, you can open the web browser. You can use Chrome or Edge. Chrome is highly encouraged.

You'll be prompted to enter your company email address and password twice. The second time is Single Sign On.
Single Sign On - If you see this, it means Duo may have you go through enrollment. It won't happen while in the hospital.
DUO - Duo Security has been implemented in the company. It is a 2FA that adds an extra layer of security. Please follow the prompts on the web page and enroll. When it asks you to enter a phone number, please click "I Have a Tablet" instead to get a QR code.
- You'll be asked to use the Duo Mobile app on your mobile phone. If you already have Duo on your phone, you can scan the QR code from the app.
- Failure to enroll could prevent you from getting to the portal, using VPN, or receiving emails.
- Once successfully installed, you'll receive push notifications when required. The Landing is every 90 days. VPN is every usage.

4. EMAIL Depending on your license, you can open email from the "Landing" or the client-installed version of Outlook. You may be prompted by Duo when opening. Click approve on the phone.

You'll find many of your login credentials for other applications sent to your email such as WellSky, Careport, eRehabData, and Consensus that apply to your position.

5. 8x8 PHONE (applies to users with 8x8 accounts) People in leadership roles should install it. It does not require an administrator to install it.

If you wish to install it, please visit the Landing then navigate to IT Service Desk. It'll take you to the ticketing system. Search 8x8 under "Browse Help Articles."
You'll find many results, look for "8x8 - Install 8x8 Work App for Windows." Follow the instructions to install.
8x8 Outlook Plug-in. This allows you to add meetings in 8x8. You can search for "8x8 Outlook" in the ticketing system.

6. VPN Every laptop should already have VPN installed called Barracuda VPN Client. It is used to connect to file shares while working out of the hospital. You need to be connected to the internet.

You can type "Barracuda" in the search bar and launch "Barracuda VPN Client" or click on the icon in the lower right corner of the system tray. Click on the chevron ^ to find hidden icons.
If you choose to launch VPN through the icon, right-click the icon and "Connect to" Nobis.
Questions about VPN can be found in the ticketing system "Browse Solutions." Just type VPN and click on VPN Q&A.

! You can reference this material from your IT Welcome email with clickable links.

If you require assistance with anything from these instructions, please create an Incident with the service desk.