Summary There are a few different places you can save your important files. You will want to avoid saving files on your desktop or my documents folder as these locations are specific to your computer and are not backed up. Should the hard drive fail or if your laptop is lost or stolen, these files will be irretrievable. You should save your files in one of two places. If the files are to be shared with your department, then save them in your relevant department file share mapped to H:\ if you are at a hospital or N:\ if you are at the corporate office. If the files are only relevant to you and you want to restrict access to yourself only, then save them to OneDrive. OneDrive is a Cloud service that will back up your files if you sign into on your computer. If used properly, your desktop files and documents will be stored in the Cloud. To understand OneDrive, please visit this link. What is OneDrive for work or school? (microsoft.com) Instructions Save files to a department share Open up Windows File Explorer. Select This PC in the left side navigation window. You should see the relevant file share listed under Network locations in the main window. Save files to your OneDrive folder Click the Start Button (bottom left of your screen in the taskbar), type OneDrive, and then click OneDrive. Sign in to OneDrive with your work account. Your username will be your email address and your password will be the same password you use to login to your computer. Your OneDrive files will start syncing to your computer Once you are synced, you will see your files in File Explorer under an entry named OneDrive - Nobis Rehabilitation Partners. How to sign into OneDrive Navigate to the right-side of the taskbar and look for the Cloud icon. Click on the icon and sign in with your company email and your password. That's it! Blue icon means you're signed in. Gray icon means you're not signed in.

Summary  Many users will find out they don't have the full version or desktop version of Microsoft Office on the computers they are using. This can prevent users from opening, editing, and printing Microsoft documents from hospital file shares or applications such as WellSky. Many users will have the Web version (browser supported) of Office 365 such as email. This license gives you full access to the Office Suite, but through the browser only. Users on this license will be unable to use the installed (desktop) version on the computer. You're most likely here because you tried using the desktop version of Office 365 and your login did not work. Your license prevented you from accessing it. The instructions below will point you in the right direction to use the Web version of Office 365 that most employees use in the hospital. Note: If you find yourself that your job involves a lot of editing, your manager can request you the desktop version of the license.  Instructions 1. Find the document you want to edit or print. Some users will need to download the file from the application. Scroll down to the bottom of the page if you're able to see the Landing Page.  2. Look for this menu icon in the upper left corner of the "The Landing" page and click on the waffle menu.  3. You will see many Microsoft applications that can be used with your license. 4. In this example, we'll use Excel. Click on Excel and you will see this. You can click on "Blank workbook" to open Excel, then navigate to "Open" and search for the file. Step seven shows an easier method by clicking and dragging. 5. The click-and-drag method is convenient. Find your file and drag it on top of the Blank workbook. You'll see the document uploaded to OneDrive. Please note that file size can affect how long it takes to upload. 6. Once the file uploads, you will see a web version of the application. You should have full functionality to edit and print. COPY AND SAVE Please take note that you are working with a document in OneDrive (Cloud). When it's time for you to save the document, you will not see the SAVE option you would normally see. Instead, you are given options. Choose the option that works for you. Some of you may be modifying a document from a shared drive, so you will choose to "Download a Copy" to the PC you are using, take note of where it downloads. Most downloads will go to the Downloads folder. Find your file then click and drag it to the shared drive location. If the file name is the same, it will ask you to replace it. How to log in to Sharepoint 1. Open up the web browser and make sure you are signed into it (upper right). If the browser automatically takes you to "The Landing" home page, then you're signed in. If not, you'll need to sign into Sharepoint. If someone else's account is there under your login, you'll need to sign them out. 2. To sign into the browser, click on the person icon in the upper right-hand corner of the browser. If someone else is logged your browser, sign them out or sign in with a different account. When you sign in with a different account, choose "Use another account" to sign in with your company email and password. IT Note: Windows Update KB50000802 does not allow you to print from OneDrive. It will crash the computer. The fix is to uninstall the update until the patch update arrives. Update: 3/16/2021 Link found here. Microsoft fixed the Windows 10 issue that causes the blue screen of death to appear when trying to print to certain devices. Reports emerged earlier this week that the March Windows 10 Update (Windows 10 KB5000802) was causing problems. The issue was later confirmed by Microsoft and can now be fixed with an optional update. The issue appears to only affect PCs when trying to print to certain types of printers, including those from Kyocera, Ricoh, and Zebra. The fix for the issue comes in the form of the Windows 10 KB5001567 update, which brings systems to OS builds 19041.868 or 19042.868.  The update is not rolling out automatically, however. You have to manually search for the optional update through the Windows 10 Settings app. Luckily, this is easy to do: Open the Windows 10 Settings app. Go to Update & Security. Go to Windows Update. Click View optional updates. Select the optional update that addresses this fix (Windows 10 KB5001567). Click Download and install.

Summary Users will experience nuisance messages in their Outlook inbox about synchronizing using Exchange. This is caused by incorrectly configuring the Windows 10 mail app instead of using Outlook. Instructions Go to the Search bar on the lower-left corner of your screen and type "Mail". You should see the Mail app. Open the Mail app and go to the settings. (Depending on the version of the Mail app, the navigation may be slightly different, but the action is the same). You'll find a setting where you can manage accounts. Click on it, and you'll see your email address.  Click on your email address and the sign in window will open. At the bottom of the window, you will see an option to delete the account. Delete it. These steps should eliminate the nuisance email.

Summary If you have an Exchange, Microsoft 365, or Outlook.com account, you can send a sharing invitation to other users so they can view your calendar in their own Calendar list. Calendar sharing isn't limited to the default Calendar folder that is created in all Outlook profiles. You can create additional calendar folders and choose which of those folders to share. For example, you can create a calendar folder for a specific project and share it with your co-workers. Optionally, you can grant them permission to modify the events and appointments in the calendar. Instructions  1. Click on the calendar button in Outlook at the bottom. 2.  Ensure you are on the Home tab. 3. On the right side of the screen, click on Share, then calendar. 4. Calendar properties will open and it should land you on the Permissions tab. 5. Click on the "Add" button and it will display employees within the company. Search for the person you want to share the calendar with, then click "Add". 6. Select what permission you want to allow the person to have.

Summary When you schedule travel, we ask that you send a calendar invitation to the NOBIS-Travel Calendar account that spans the time of your travel and shows where you will be traveling. It's as easy as just including your name and your destination in the meeting Title field. You can also view the Travel Calendar from within Outlook to see where your co-workers will be if you need to coordinate meetings or other travel. Instructions Add your trip to the Travel Calendar Using Outlook, create a New Meeting. In the Title field, include your name and destination. For example: Mickey Mouse | Orlando, FL In the Required field, add the Nobis Travel Calendar by typing in NOBIS-Travel Calendar, or click the Required button, find NOBIS-Travel Calendar in the list, and add to the Required field. Change the Start and End time fields to the appropriate duration. Click Send. You might be prompted that your request doesn't include a location and give you the option to Send Anyway - you can just click the Send Anyway button, that field is not relevant in this use case. Your travel will now appear on the Travel Calendar for all to view. Note that this calendar item will appear on your calendar as well. View the Travel Calendar Open Outlook and click on the Calendar view. Right-click on My Calendars, hover over Add Calendar, and select Open Shared Calendar. In the Open a Shared Calendar window that pops up, type in Nobis-Travel Calendar and click OK.         The Nobis-Travel Calendar will now appear in the list of My Calendars for viewing.

Summary Although there are hospitals share files, it requires permission to access them. By default, each person is given specific share files based on their job title. Accessing additional file shares outside your job title requires a formal request through the IT portal. It will always require a manager's approval. If you want to share a file amongst yourselves, you can share your files from your own OneDrive. As you may already know, OneDrive is stored in the Cloud and it's HIPAA compliant. It's really no different than hospital file shares other than giving users more flexibility on sharing files. The only caveat is it requires ownership of the file. So if someone leaves the company, they have to make sure they transfer ownership to the next person. Instructions 1. The best place to manage your OneDrive folders is through the "Landing". In the upper left-hand corner, you will see tic-tac-toe of squares. 2. Click on the squares to access the web apps. Click on OneDrive. 3. You will see a list of your OneDrive folders and files. Please note the "Sharing" column. This is where you manage access to the file or folder. If you don't see any of your file shares, this means you have not signed into OneDrive. Look for the OneDrive icon on your taskbar. It will be grey instead of blue. Click on it and sign into OneDrive. Follow the prompts and allow some time for your files to sync. It will be accessible afterward. Click on the links below for further instructions. Share OneDrive files and folders (microsoft.com) What is OneDrive for work or school? (microsoft.com) See who a file is shared with. (microsoft.com)

Summary  Microsoft recently changed the default behavior of Outlook to automatically include a Teams meeting when you create a meeting invitation in Outlook. Below are instructions for toggling this option on or off. Instructions  Open Outlook Click the File Menu Click Options (near the bottom left of your screen) Click Calendar in the left section menu In the Calendar options section, uncheck Add online meeting to all meetings.